Yes Please! is committed to protecting our customer's privacy. Please take the time to review this notice which explains what information we collect about you, how we use it, and your rights. Yes Please! is the sole data controller of the personal data collected via or in connection with www.yespleaseuk.com and any associated mobile applications.
What personal data do we collect about you?
What do we use this personal data for?
Depending on how you use our site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:
We love to communicate with our customers and so, depending on your marketing preferences, we may use your personal data to send you marketing messages by email or post. Unless specifically requested, we will not call via phone.
If you no longer want to receive marketing communications from us (or would like to opt back in!), you can change your preferences at any time by contacting us (details below), clicking on the 'unsubscribe' link in any email, or updating your settings in your account. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (e.g. order and delivery confirmations, and information about your legal rights).
You may also see ads for our site on third party websites, including on social media. These ads may be tailored to you using cookies (which track your web activity, so enable us to serve ads to customers who have visited our site). Where you see an ad on social media, this may because we have engaged the social network to show ads to our customers, or users who match the demographic profile of our customers. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third-party websites.
Who do we share this personal data with?
We share customers' personal data with third parties under the strict following circumstances:
Storage and Retention
We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have made a purchase with us, we will keep a record of your purchase for a period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
This site ensures that data is encrypted when leaving the Site. This process involves the converting of information or data into a code to prevent unauthorised access. This site follows this process and employs secure methods to ensure the protection of all credit and debit card transactions. Encryption methods such as SSL are utilised to protect customer data when in transit to and from this site over a secure communications channel.
Whilst we do everything within our power to ensure that personal data is always protected on our site, we cannot guarantee the security and integrity of the information that has been transmitted to our site.
Our Site is not intended for and should not be used by children under the age of 18. We do not knowingly collect personal data from children under 18.
Address: Yes Please, Unit 7 Alma Park Road, Grantham, Lincolnshire, NG31 9SE